TERMS OF SERVICE
Koakh Solutions
Effective Date: January 2026
1. Acceptance of Terms: By accessing this website, submitting a service request, communicating with Koakh Solutions, or engaging services in any manner, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use this website or request services.
2. Services Overview: Koakh Solutions provides logistics support, courier coordination, facility support services, administrative coordination, and related operational support (“Services”). Services are subject to availability, scheduling, operational capacity, and applicable regulations.
Submission of a request does not constitute acceptance, guarantee of service, or formation of a binding agreement.
3. Requests, Quotes, and Engagement: All service requests are reviewed individually. Services are confirmed only after, direct communication, agreement on scope, timing, and pricing, and where applicable, written confirmation or agreement. Koakh Solutions reserves the right to accept, decline, modify, suspend, or cancel any request at its sole discretion.
4. Emergency and Time-Sensitive Support: Koakh Solutions may assist with urgent or time-sensitive operational needs. However: Koakh Solutions is not an emergency response agency. No medical, fire, law enforcement, or life-safety services are provided. For emergencies, contact appropriate emergency services.
5. Service Area & Location: Koakh Solutions operates as a service-area business. Services may be provided locally, regionally, or statewide depending on scope and availability.
Any listed address is used for correspondence, registration, or administrative purposes only and is not a public walk-in location.
6. Relationship of the Parties (No Agency): Koakh Solutions operates as an independent business entity. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, fiduciary duty, employment relationship, or representative authority between Koakh Solutions and any client, vendor, subcontractor, or third party. Koakh Solutions has no authority to bind or obligate any third party unless expressly agreed in writing.
7. Third-Party Providers: Koakh Solutions may coordinate or engage third-party vendors or service providers. Such parties operate independently, and Koakh Solutions is not responsible for their acts, omissions, delays, or performance unless otherwise stated in writing.
8. No Custody or Control of Property: Unless expressly agreed in writing, Koakh Solutions does not take possession, custody, control, or ownership of goods, materials, equipment, or property. No bailment relationship is created. Responsibility for items remains with the client or designated third parties.
9. Client Responsibilities: Clients are responsible for; providing accurate and complete information, ensuring requested services comply with applicable laws and regulations, securing access, permits, or approvals required for services, communicating risks or special conditions in advance. Failure to do so may result in delays, cancellations, or service limitations.
10. Regulatory & Compliance Disclaimer: Koakh Solutions does not provide legal, regulatory, tax, or compliance advice. Clients are solely responsible for compliance with all applicable laws, regulations, permits, and licensing requirements related to their operations.
11. No Guarantee of Results: Koakh Solutions makes no guarantees regarding outcomes, timelines, cost savings, or results unless expressly stated in writing. Services are provided on a best-effort basis and may be affected by operational variables beyond our con
12. Limitation of Liability: To the maximum extent permitted by law; Koakh Solutions shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, business interruption, data loss, or delays. Total liability, if any, shall not exceed the amount paid for the specific service giving rise to the claim.
13. Force Majeure: Koakh Solutions shall not be liable for delays or failure to perform due to events beyond reasonable control, including but not limited to weather conditions, natural disasters, traffic conditions, acts of government, labor disruptions, system outages, or emergencies.
14. Payment & Suspension of Services: Payment terms are established per engagement or agreement. Failure to remit payment when due may result in suspension or termination of services without liability. Koakh Solutions reserves the right to recover lawful costs associated with non-payment where permitted.
15. Intellectual Property: All website content, branding, logos, text, and materials are the property of Koakh Solutions and may not be copied, reproduced, or used without prior written consent.
16. Privacy: Use of this website is subject to our Privacy Policy. By using the website, you consent to the collection and use of information as described therein.
17. Modifications to Terms: Koakh Solutions reserves the right to update or modify these Terms at any time. Continued use of the website or services constitutes acceptance of the updated Terms.
18. Governing Law: These Terms are governed by and construed in accordance with the laws of the State of Florida.
19. Arbitration & Dispute Resolution: Any dispute, claim, or controversy arising out of or relating to these Terms, the website, communications, or services shall be resolved by final and binding arbitration, rather than in court. Arbitration shall be conducted by a single neutral arbitrator under the rules of the American Arbitration Association (AAA) or similar provider, with venue in Florida.
20. Waiver of Jury Trial & Class Actions: You and Koakh Solutions waive the right to a trial by jury. All claims must be brought on an individual basis only. Class actions, collective actions, and representative proceedings are not permitted.
21. Confidentiality of Proceedings: Arbitration proceedings, filings, evidence, and outcomes shall remain confidential except where disclosure is required by law.
22. Notices & Electronic Communications: All notices and communications may be delivered electronically, including via website, email, or electronic submission forms, and shall be deemed valid and effective.
23. Survival: Sections relating to limitation of liability, arbitration, governing law, intellectual property, and relationship of the parties shall survive termination of these Terms.
24. Severability: If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
25. Entire Agreement: These Terms constitute the entire agreement regarding website use and service requests unless superseded by a written service agreement.